Damage Indicators and Supply Chain Accountability

Damage Indicators Hold Your Supply Chain Accountable 

Inside your own warehouse, you can control every factor that impacts your products. From the temperature and location to the type of material that comes in contact, you know just about everything happening to your goods when they’re in your facility. What happens after they leave your location though? Once your items are on the road or rails and making their way to the customer, all of that control is out of your hands. If a product is damaged during transit or any other part of the supply chain, you may never know what occurred, but you’ll certainly be on the hook for the cost of repairs, replacements, and insurance claims. 

What If? 

Have you ever found yourself wondering, “what if I could pinpoint exactly when and where my packages got damaged?” Or maybe, “what if I could determine the precise amount of time when my temperature-sensitive items were exposed to extreme heat or cold?” Detailed answers to these questions could easily save you the headache of trying to figure out where your shipment went wrong. You could minimize your workload, reduce your stress, and, best of all, save time and money. 

Your What If Comes True 

Thankfully, we have some great news – there’s an easy and affordable solution. Damage indicators, which are also commonly known as ShockWatch indicators, provide outstanding supply chain accountability. They show when and how any damage occurred, allowing you to pinpoint the exact moments and reasons why your shipments might have failed. This creates even more benefits to your business by helping you standardize your shipping and handling processes in order to improve every single shipment. You save money, reduce labor hours, and create the supply chain accountability your company needs. 

What are Damage Indicators? 

Damage indicators are handy little devices that can be stuck to the sides of your packages and pallets. They register and record various types of damage, mishandling, or environmental factors that might harm the products you’re shipping. Some examples of this are impact indicators, which show when a box has been dropped or crushed, tilt labels, which let you know when a package has been set down on the incorrect side, and temperature or environmental indicators, which record when and for how long your goods were exposed to certain external conditions like extreme heat or excess cold.  

Your Shipment and Environmental Concerns 

For many products, a controlled environment is essential to maintaining quality and utility. This is especially true for perishable goods like food, produce, and pharmaceuticals. Specific temperature ranges are necessary to protecting these kinds of items, because when they’re exposed to too much heat or cold, they become entirely unusable. If only one product or pallet is affected, you may only be hit with minor costs, but when a full truckload heats up or cools down, you’ll be out thousands of dollars, if not more. While an environmental damage indicator can’t necessarily stop this from ever occurring, it can tell you exactly what happened. This means you know exactly who to follow up with after the problem has taken place and allows you to ensure that it never happens again. Further, when package handlers are aware that the damage indicators are attached to your shipment, they’re more likely to act responsibly and treat your goods with care.  

Accountability Advantages

  • Protect delicate and sensitive goods throughout the entire supply chain 
  • Reduce safety concerns about contamination 
  • Give accurate evidence of exposure to harsh temperatures and conditions 
  • Maintain product quality from your warehouse all the way to the customer 
  • Improve customer experiences 
  • Protect your bottom line